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I've also finally had a response. Mine was slightly different though...

"Thank you for your e-mail which has been passed for my attention and I apologise for the fact that you have not had a response sooner. I am currently looking into the queries that you have raised and will give you a complete response to your queries within the next 24 hours"

It has also come from Sue Gallagher, the customer services manager.
Edited by chriskeens, Apr 30 2014, 10:04 AM.
My Premier Gold 2014 Everton Collection
(Wanted for this collection: Howard Auto 'Base' '/99' and any Everton '1/1')

My Premier Gold 2014 (auto) Collection

My Premier Club 2015 Everton Collection

Wishlist: here // Selling: here // Tradelist: here // Trading feedback: here (eBay Feedback here)
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Match Attax Mag · Match Attax England 2014