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Almost hilarious misplaced topps order.
Topic Started: Aug 9 2010, 01:21 PM (657 Views)
traderleon
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Hey guys
Something funny happened today between Topps and I.
I had ordered 27 07/08 MOTM's...
4 Star PLayers 07/08
and 7 regulars from 07/08...

they had given me 38 regular players, with only the 7 regulars being right.
What they did was they gave me the order I wanted in MOTM's in regulars (so if I wanted no.4 MOTM they'd give me no.4 regular)
They seperate the orders and I had to do it on the Online store (which just been revamped)
All in all it is pretty funny, but VERY annoying.
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JuveFC
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Sums Topps up at the moment, think due to their new staff. Missed a load of my order and got 2 other cards arrived damaged and when I complained some chap called Ben Huckie the customer services said I had to send the whole order back?? I am in the process of having to do this. :rant
What a K**b this Huckie geezer is, hope I dont get him processing my order again!! c:omp
Hope someone else deals with doing the replacements.
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traderleon
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yeah its very annoying.
i knew something like this would happen.
it said in the invoice that if it's wrong then i'd have to send it back at my OWN expense.
they should give me compensation for this... :/
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Victor Meldrew
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About a month ago I ordered cards from different seasons from Topps and they got them mixed up. I contacted them and relayed the numbers that I was missing which they sent a few days later. Unlike JuveFC they said I could keep the one’s sent to me in error, which was a mixture of base and Star players. I don’t think this is the first time this topic has come up on the forum either which would suggest a lot of mistakes are being made. At this rate I wonder if they will run short of some cards?
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traderleon
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They can just make them easy though I imagine.
It just seems like a complete waste of time.
I am waiting for them to reply to my email that I sent to them like, an hour ago.
But knowing a business with such a high expectancy... they probs wont reply until tomorrow.
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MasterOfMatchAttax
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To be fair about the postage costs of sending it back, the shop from Topps is the only Match Attax selling company I know that would offer free delivery in the first place..
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traderleon
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yeah i know.
i thought that some companies just get free postage though
my school got it? dunno.
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Matchattax.net
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Im going to write a small article on this subject on my site as it seems its not uncommon for Topps to do this.
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JuveFC
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Sounds like its one rule for one person and another rule for another customer. Very mixed signals Topps are supplying. Maybe I was just unlucky I got this Huckie bloke who works there as I have had mistakes in the past and they let you keep the cards. Although the return address was Freepost. If anyone wants it let me know.
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Cescfan1
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I dident have any problem and the cards where in good condition. I feel sorry for u though.
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Pricey JNR
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Yeh i do how much did it cost
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AnythingHibbert33
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After you order do you get an email saying either we have sent or thanks for ordering? Because I didn't and after three weeks no cards or world stars starter pack. Also the topps fussball shop is inactive for some reason.
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LamboKeenie
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toppsfussball.de only post to germany and austria. I think
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AnythingHibbert33
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Nope open to everyone. And anyway on normal topps they haven't come in 3 weeks.
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JuveFC
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can you get the world stars on the german topps site?
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