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Strike It mag Jan 2014
Topic Started: Jan 10 2014, 02:20 AM (1,324 Views)
monkey76
100 Club
[ *  *  *  *  *  *  *  * ]
pnchocolates
Jan 15 2014, 12:51 PM
Credit where credit is due very prompt response, 3 Van Persie cards now on there way back to Panini

Hello Peter
Thank you for your e-mail. I am so sorry you have had problems with the Limited Edition cards you received with your Strike-it magazines. I have passed the details of your e-mail to our Production Department for their information and attention. Meanwhile if you would be kind enough to return the faulty cards to our office we will of course replace them for you and send you some packets of cards to cover your postage costs. Our complete address is Panini UK Ltd, Brockbourne House, Mount Ephraim, Tunbridge Wells, Kent T4 8BS. I hope the problem has not detracted from his enjoyment of the magazine and I look forward to hearing from you again shortly.

Kind Regards

Jacky Jenkins
Customer Relations
Panini UK Ltd

UPDATE 17/01/14

Received today 3 replacement mint condition RVP LE's and 2 packets of cards
Thankyou Panini for resolving this issue within 5 days
That was a word for word reply I received. I sent the cards on Monday and got 2 free packs to go with it. A really good response from Panini.
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